Fully understanding your challenge and needs is crucial to achieving success. 911 ENVIRONMENTAL TESTING can accomplish this through onsite workshops, meetings, online communication with your key personnel, and reviewing your software and documentation.
Our experienced and skilled engagement team is committed to thoroughly understanding your situation and proposing a solution without disrupting your daily operations or taking up too much of your valuable time.
We assemble a dedicated team tailored to your requirements and our understanding of your needs. We typically recommend starting with a small team of 2-3 engineers, then expanding it gradually as needed. We also suggest combining engineers of various experience levels. Clients are encouraged to be involved in the selection and approval of our team members.
At this stage, we begin working on your project. We recommend following our established methodology unless you already have a preferred in-house process. We provide our clients with detailed weekly reports on the work hours of all their team members.
Be ready for the proactive approach of your 911 ENVIRONMENTAL TESTING team. Our engineers don’t just follow your specifications – they actively contribute to improving your product.
We conduct client satisfaction surveys every quarter. This tool allows us to deliver maximum value to our clients, consistently meeting and often surpassing their expectations. It’s not just a formality – it’s a vital instrument to ensure a mutually beneficial, long-term partnership.
We also encourage our clients to maintain regular personal contact at both the engineering and management levels.
